Are Casinos Responsive To Customers Accessing Information about Self-Exclusion?

Margaret Anne Gunnigle; Brianna Morelli; Chance V. Dow; Meredith K. Ginley; James P. Whelan; Rory A. Pfund

doi:10.1007/s10899-025-10442-7

Are Casinos Responsive To Customers Accessing Information about Self-Exclusion?

Margaret Anne Gunnigle
, Brianna Morelli
, Chance V. Dow
, Meredith K. Ginley
, James P. Whelan
, Rory A. Pfund

Department of Psychology

Tennessee Institute for Gambling Education & Research
Rhodes College
The University of Memphis

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1615-1630
Number of pages	16
Journal	Journal of Gambling Studies
Volume	41
Issue number	4
DOIs	https://doi.org/10.1007/s10899-025-10442-7
State	Published - Dec 2025

ASJC Scopus Subject Areas

Sociology and Political Science
General Psychology

Keywords

Audit methodology
Casino
Responsible gambling
Self-exclusion

Access to Document

10.1007/s10899-025-10442-7

Cite this

@article{9674813378244859ad48816a05083b5a,

title = "Are Casinos Responsive To Customers Accessing Information about Self-Exclusion?",

keywords = "Audit methodology, Casino, Responsible gambling, Self-exclusion",

author = "Gunnigle, \{Margaret Anne\} and Brianna Morelli and Dow, \{Chance V.\} and Ginley, \{Meredith K.\} and Whelan, \{James P.\} and Pfund, \{Rory A.\}",

note = "Publisher Copyright: {\textcopyright} The Author(s) 2025.",

year = "2025",

month = dec,

doi = "10.1007/s10899-025-10442-7",

language = "English",

volume = "41",

pages = "1615--1630",

journal = "Journal of Gambling Studies",