@inbook{66b8fbe8a2354506b3979dc5f797ee83,
title = "Exploring the Role of Technology in Promoting CRM Capabilities in Direct Selling Marketing Channels: An Abstract",
author = "Haya Ajjan and Harrison, \{Dana E.\} and Hair, \{Joe F.\}",
note = "Publisher Copyright: {\textcopyright} 2018, Academy of Marketing Science.",
year = "2018",
doi = "10.1007/978-3-319-99181-8\_150",
language = "English",
series = "Developments in Marketing Science: Proceedings of the Academy of Marketing Science",
publisher = "Springer Nature",
pages = "463",
booktitle = "Developments in Marketing Science",
}