Service quality and relationship-oriented outcomes in the hair-care services: An analysis of differences between males and females

Ugur Yavas; Zeynep Bilgin; Donald J. Shemwell

doi:10.1300/J090v19n01_02

Service quality and relationship-oriented outcomes in the hair-care services: An analysis of differences between males and females

Ugur Yavas
, Zeynep Bilgin
, Donald J. Shemwell

East Tennessee State University
University of West Georgia

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	15-29
Number of pages	15
Journal	Journal of Professional Services Marketing
Volume	19
Issue number	1
DOIs	https://doi.org/10.1300/J090v19n01_02
State	Published - 1999

ASJC Scopus Subject Areas

Business, Management and Accounting (miscellaneous)

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10.1300/J090v19n01_02

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title = "Service quality and relationship-oriented outcomes in the hair-care services: An analysis of differences between males and females",

author = "Ugur Yavas and Zeynep Bilgin and Shemwell, \{Donald J.\}",

year = "1999",

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language = "English",

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journal = "Journal of Professional Services Marketing",

issn = "0748-4623",

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AU - Yavas, Ugur

AU - Bilgin, Zeynep

AU - Shemwell, Donald J.

PY - 1999

Y1 - 1999

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JO - Journal of Professional Services Marketing

JF - Journal of Professional Services Marketing

IS - 1

ER -

Service quality and relationship-oriented outcomes in the hair-care services: An analysis of differences between males and females

ASJC Scopus Subject Areas

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