The effectiveness of quality improvement initiatives in service operational context

Mahmoud M. Yasin; Jafar Alavi

doi:10.1108/09544780710756241

The effectiveness of quality improvement initiatives in service operational context

Mahmoud M. Yasin
, Jafar Alavi

East Tennessee State University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	354-367
Number of pages	14
Journal	TQM Magazine
Volume	19
Issue number	4
DOIs	https://doi.org/10.1108/09544780710756241
State	Published - 2007

ASJC Scopus Subject Areas

General Decision Sciences
Industrial relations
Strategy and Management
Industrial and Manufacturing Engineering
Applied Mathematics

Keywords

Factor analysis
Organizations
Service industries

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10.1108/09544780710756241

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title = "The effectiveness of quality improvement initiatives in service operational context",

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AU - Alavi, Jafar

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JO - TQM Magazine

JF - TQM Magazine

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The effectiveness of quality improvement initiatives in service operational context

ASJC Scopus Subject Areas

Keywords

Access to Document

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