@inproceedings{b840edf385334caba1786add0c964fb0,
title = "Voluntary environmental compliance: Using influential tactics and motivation to gain compliance",
author = "Laura Phillips and Creg Bishop and Philip Scheuerman",
year = "2007",
language = "English",
isbn = "9781605600499",
series = "American Water Works Association - Water Quality Technology Conference and Exposition 2007: Fast Tracks to Water Quality",
pages = "505--648",
booktitle = "American Water Works Association - Water Quality Technology Conference and Exposition 2007",
note = "Water Quality Technology Conference and Exposition 2007: Fast Tracks to Water Quality ; Conference date: 04-11-2007 Through 08-11-2007",
}